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clinical approach

international/state certified counselors

medical department

It's OK to Ask For Help



for women

HEART Campus

Immediate Placement

Accepting most major insurance and self-pay

Drug and Alcohol Recovery Treatment

If you or a loved one need Rehab, contact us to discreetly speak with (or e-mail) a non-judgmental counselor to help you.  All communications are confidential.


The HEART Campus for Women: Providing Family Education to Support the Recovery Process

Addiction is a complex disease that affects not only the individual struggling with substance abuse but also their family and loved ones. It is important for families to understand addiction and learn how they can best support their loved one's journey to recovery.


At the HEART Campus for Women, we provide family education to help families understand addiction, learn effective communication and coping skills, and support the recovery process.


What is Family Education?

Family education is a form of teaching that involves educating families about addiction, its effects, and how they can best support their loved one's recovery. It is designed to help families better understand the struggles their loved one is facing and to provide them with the necessary tools and resources to support their recovery.

How Penfield Provides Family Education

At HEART, we believe that addiction is a family disease and that providing education and support to families is an essential component of the recovery process. Our family education program includes the following components:

  1. Family Education Classes: A one-hour class is held two Saturday’s a month just before visitation begins. The topics that are covered are: Codependency, Psychological Aspects of Addiction, Physiological Aspects of Addiction and Social Implications.

  2. Family Support Group: Our counselors lead a family support group after the education class. This gives the family an opportunity to express their fears, concerns or praises they may be experiencing through this process.

  3. Family Counseling: Our experienced counselors will often have a family session with the client and their family to help them better understand addiction, set boundaries, and develop effective communication and coping skills. Counselors are always open to take phone calls from family members.

  4. Educational Resources: We offer a range of educational resources, including books, articles, and workshops, to help families learn more about addiction and recovery.

Benefits of Family Recovery Education

Family education provides numerous benefits for both the individual struggling with addiction and their family members. Some of these benefits include:

  1. Enhanced Communication: Family education provides families with effective communication tools that can help them better understand one another and support each other through the recovery process.

  2. Improved Understanding of Addiction: Learning about addiction can help family members better understand their loved one's struggles and develop strategies to help them cope.

  3. Strengthened Relationships: By providing education and support, family education can help strengthen relationships between family members and improve overall family dynamics.

  4. Increased Chances of Recovery: Family education is an important component of the recovery process and has been shown to increase the chances of successful recovery.

At HEART, we understand the importance of providing education and support to family members of those struggling with addiction. Our family education program is designed to help families better understand addiction, build effective communication and coping skills, and support their loved one's recovery.

If you or someone you know is struggling with addiction, we encourage you to reach out to us today to learn more about our family education program and start the journey towards healing and recovery together.


This picture reflects the perceived challenge of getting help for someone we love or help for ourselves.  


A closer look shows the positive words on the steps (strength, healing, praying, playing) and reflects how, on the HEART campus, the journey doesn’t have be so scary.


The handrails allow us to lean on something or someone for support. One step at a time. 

Accepting most major insurance and self-pay

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